This is a blended course-a mixture of learning methods including
experiential, classroom and on-line (Blackboard) methods.
Students are immersed in nonprofit or government organizations
as volunteers for 200 hours with supervision and reflection
exercises during the term. This course is required for students
admitted into the Program without (relevant) work experience in
public service organizations and students from foreign
countries. It is recommended for students using the Public
Service Program to change careers.
This course introduces students to the tangible skills that take
spoken delivery to the next level. These are the professional
skills that convey intangible qualities that make communication
interesting, convincing, credible, sincere and assertive.
(Required of all MPS students taking MPS 500)
Introduces students to organizational theories and practices
useful to public service managers. Teaches how to use
structural, human resource, political and symbolic perspectives
to rethink public service organizations. Provides an
introduction to managerial issues including workforce
diversity, decision making and leadership; stresses critical
thinking and writing skills.
Examination of the size, scope, capacity, and limitations of the
nonprofit, government and business sectors in their provision of
human services. In addition, print, electronic, and database
resources are examined as means of developing meaningful
research questions about the interrealtionships among the three
sectors.
Improves writing skills useful in semi- and nontechnical
professions; emphasis on style, tone, awareness of purpose and
audience. Cross-listed with ENG 494.
(Formerly MPS 539) Seminar on the organization and delivery of
public services outside the United States. Topics include a
comparative analysis of the service sector in other nations, the
role and impact of international service agencies, and
international involvements of US. foundations and nonprofit
agencies. Features case studies and guest speakers.
PREREQUISITE: MPS students only or department consent
MPS
511
SUSTAINBLE DEVELOPMNT AND NGOS
4 units
This course examines available research on the results of aid
programs to third world countries and the implications of these
findings for models of development. It considers the role
assumed by first world countries, international organizations
such as the European Union or the International Monetary Fund,
and non-profit organizations in third world developemnt.
Finally, it includes a critical assessment of the funding and
policy decisions made by these actors and the effects they have
on the global distribution of resources and the status of global
equity and justice.
Analysis of volunteerism in American society, including its
historical development, contemporary trends, social significance
and organizational implications.
This course introduces students to the basic tools used to
evaluate the financial performance of governmental
organizations. Students will learn about the basic financial
reports generated by governments and will undertake a
comprehensive analysis of financial performance of a government
based upon its financial reports. PREREQUISITE: MPS 500
This course introduces students to the basic tools of financial
administration: budgeting, capital budgeting, cash flow
analysis, variance analysis, and portfolio management. Students
will also learn how to read and use financial statements to
identify financial problems.
This course focuses on the management and use of information
technology (IT). As the use of IT in society grows,
particularly in business, graduates are likely to manage
technology resources and participate in IT planning and
development projects as founders, sponsors, team members,
managers of development, or end-user developers. Students
should become effective users of information, IT, and
information services. The course explores a number of
IT-related topics, such as the strategic role of IT, IT planning
and architecture, building the telecommunications highway
system, management issues on system development, the expanding
universe of computing, group support systems, intelligent
systems, electronic document management and managing the human
side of systems.
(Formerly MPS 586) (2 quarter hours) Grant writing is a
fundamental component of most nonprofits' fundraising strategy.
This course provides practical guidance on how to plan and
structure effective proposals for external funding, research
funding courses, and follow-up with potential donors.
(Formerly MPS 589) (2 quarter hours) All nonprofits need
resources to carry out their mission. This class explains how
to construct an appropriate, manageable fundraising plan to
assist an agency in achieving its goals. Techniques for
implementing annual giving, capital campaigns and special
appeals are reviewed, including consideration of who among
nonprofit stakeholders should be involved in the process.
This interdisciplinary course explores service leadership
through the lenses of Robert K. Greenleaf, The de Paul
Leadership Project, Margaret J. Wheatley and other theorists and
practitioners within the leadership field. The course expands
our thinking on leadership to include modules dedicated to four
topics: Service Leadership, Leadership and Diversity,
International Leadership and Ethical Leadership. Students will
assess their own leadership practices, develop a leadership
action plan and participate in coaching, as coach and client.
Student grading will be based on participation in
self-reflection, course participation, project teams and a final
project.
This course focuses on key factors which affect employee
behavior and the nature and purposes of leader and managerial
roles. In addition, it addresses recent research in leadership
and management and the legal environment of personnel
management, In depth analysis of psychological systems,
interpersonal relations and the relationship of rewards to
performance are addressed through case studies, role playing and
readings.
This course explores human resource issues facing employees with
supervisory responsibilities in public service organizations,
including those working in the volunteer, non-profit, religious,
government, and education sectors. The course considers human
resource planning, employee recruiting and selection, and the
motivation and evaluation of staff personnel and managers both
individually and in teams. Topics include recruiting and
selecting employees and managers, fostering team development,
managing employee stress, preventing workplace violence, and
handling issues pertaining to termination, training, and
development. The course also explores progressive discipline,
improving performance management of employees and volunteers,
and supervising "difficult" people. PREREQUISITE(S): MPS 500
This course examines the legal and philosophical reasons that
nonprofit organizations are governed by an external board of
directors. Membership, structure and process for this body are
examined, as well as the relationship of employees to the
individual board members and the policies established by this
group.
Analyzes decision-making processes used in local units of
government from the perspective of the chief executive officer
(e.g., city manager, township supervisor, special district
administrator and park superintendent); covers daily operational
aspects of municipal administration including the impact of
intergovernmental relations on local government, the role of the
local government professional administrator in policy
implementation and regional governance of the delivery of
services that cross political boundaries. The interaction of
the chief executive officer, elected board members and the
community will be discussed.
Examines membership associations as a special type of public
service organization, with emphasis on managing both the
external policy roles of associations and internal roles related
to directly serving constituent members and organizations.
Examines private and corporate foundations as a special type of
public service organization. Emphasizes managing mission and
resources for the public good.
Students will learn how to apply strategic planning concepts and
tools to public and non-profit organizations to help achieve
"corporate" goals and objectives in meeting service delivery
missions. The course focuses on analyzing the dynamic
interaction of trends, market forces, stakeholders, and core
competencies in developing a vision with strategies to handle
organizational alternative scenarios. Examples are taken from
government, social service agencies, park districts, suburban
municipalities, health care organizations, and metropolitan
development groups.
The purpose of this course is to explore both the science and
art of nonprofit management. The primary goals are to become
acquainted with the legal and economic constraints on nonprofits
and to understand why some nonprofits succeed, while others
fail.
This course examines the major sources of financing as well as
the major methods of measuring costs for inpatient, outpatient
and long-term health care. It examines Medicare and Medicaid
payment principles in detail and introduces cost accounting as
applied to health care.
Overview of social systems of health care in the United States,
including the health-seeking behavior of patients, relationships
among health care providers and organizational settings in which
services are delivered. Cross-listed with SOC 431.
(Formerly MPS 560) Analyzes who promotes, provides, consumes,
and pays for health care in the United States. Special attention
is given to the relationships between governments, health care
institutions, and community-based organizations.
Overview of the structure of the U.S. health systems followed by
a selective international comparison of other health delivery
systems including their relationships to social policies and
economic factors. 4 quarter hours. Cross-listed with SOC 437.
Introduces students to financial and microeconomic issues
affecting the governmental and nonprofit sectors. Explores
principles of public finance. Specific applications to local
government and nonprofit organizations are considered.
Focuses on processes and techniques of analyzing and designing
public policies. Students are introduced to an analytical way of
thinking that includes: defining and modeling policy problems;
designing policy alternatives; evaluating policy alternatives
using ethical, legal, economic, organizational, and political
criteria; and anticipating problems of policy implementation.
PREREQUISTE(S): MPS 503 and 514, 515 or 541.
This course discusses reasons why well-intended government
programs or policies so often go astray. It emphasizes how
policies change when managers and analysts try to implement them
in a bureaucratic or political environment. Prerequisite(s): MPS
542
Most public policy programs focus on the economic approach to
policy analysis, but that approach has been receiving
increasingly critical attention. The course will review the
critiques of the economic approach, including ethical and civic
issues, It also introduces students to alternative approaches,
such as policy analysis as argumentation and critical policy
analysis. Students will consider the effects that these
different approaches may have on issues of social justice and
equity as embodied in public policy decisions. Prerequisite (s):
MPS 542
Explores the roles of individuals and organizations in the
public policy process, particularly as power arrangements
facilitate or impede consensus building. Examines how
legislation is written and how administrative rules are formed
in government agencies. Special attention is paid to advocacy
techniques such as lobbying, public education, and litigation.
PREREQUISITE[S] : MPS 542
This course employs analytical techniques to explore policy
problems faced by nonprofit organizations as well as federal,
state and local units of government. It considers practical
methods to use economic and public policy tools to address
contemporary societal and governmental issues. Two credit hours
PREREQUISTE(S):MPS 541 and MPS 542 or consent of instructor.
This course combines the basic tools of finance covered in 514
and 515 with more advanced techniques and applies them through
case studies to monitoring organizational performance and
exerting control in both the short- and long-run.
Prerequisite(s): MPS 514 or MPS 515 or MPS 541.
Introduces laws and regulations governing nonprofit
organizations, including procedures for incorporation,
maintenance of tax-exempt status, and compliance with relevant
labor laws. No legal background is assumed.
Introduces students from nonlegal backgrounds to the legal
system. Examines legal materials, including statutes, judicial
opinion, and administrative regulations. Basic legal research
and writing skills are taught.
Examines how legislation and administrative procedures direct
and constrain the exercise of administrative discretion by
public officials, while ensuring accountability and fair
treatment of the public. Discusses judicial review of
administrative acts through the use of cases and other
materials. Covers liability and authority of officials and how
these affect citizens' rights and compliance with federal and
state mandates.
(Cross-listed with Psychology 430) Advanced study of social
psychological methodology, ethics and deception, attitudes,
altruism, aggression and interpersonal processes and attraction.
This course develops the skills necessary for conducting
surveys, interviews, focus groups, and archival data analysis.
Focus is placed on quasi-experimental designs. Sampling
strategies and data preparation in SPSS format are also included
as preparation for MPS 580 and the student's capstone project.
PREREQUISITE: MPS 542
Analyzes issues, decision-making processes, and resources that
affect planning across a metropolitan area, including
urban-suburban relations and the complexities of zoning and
community development.
(Formerly MPS 554) Readings, case studies, and student projects
which explore the causes and conditions of urban poverty,
together with a selective analysis of how public policy and
service agencies address human need.
(Formerly MPS 545) Examines community organizations as
problem-solving bodies that interact with government agencies in
affecting urban development and the formation of urban public
policy. Cross-listed as SOC 426.
Prepares students to use and produce quantitative analyses for
policy studies and administrative decision making; focuses on
descriptive and beginning-level inferential statistics;
introduces students to statistical software. PREREQUISITE(S):
MPS 570.
Explores statistical tools for public service research,
including the binomial distribution, multiple regression
analysis, and non-parametric tests. Involves use of statistical
software. PREREQUISTE(S): Permission of instructor
(2 credit hours) Prepares students to undertake a capstone
project. Students will be introduced to a variety of data sets
and invited to explore issues in which they are interested by
reviewing the relevant literature and applying the analytical
tools acquired during their coursework to these data. Students
with a grade point average of 3.5 or higher will have the option
of collecting their own data. Students electing this option are
required to find a faculty advisor with the approval of the
Director. PREREQUISITE(S): MPS students or department consent.
Explains the purpose of needs assessments and the various
methods used to assess levels of need as these are focused on
shaping social policy or designing management systems. Areas
covered include discrepancy, marketing, and social indicator
analysis. PREREQUISITE(S): MPS 542 and MPS 570
Explores the various methods utilized in evaluating program
results. Outcome assessment is discussed as this research
strategy can be applied in assessing the impact of policy or
management change. PREREQUISITE: MPS 542 and MPS 570.
Profiles the various methodologies, which are useful in
evaluating the effectiveness of organizations in implementing
policies and programs. The emphasis is on the development of
process measures. PREREQUISITE(S): MPS 542 and MPS 570.
This capstone course provides the opportunity for students to
complete a demonstration project integrating applied research,
theoretical frameworks, and professional practice. It allows
students some flexibility, drawing from one of the applied
research competencies in either a policy or management area of
focus. PREREQUISITE(S): MPS 580 and 590 or 591 or 592
Elective, 4-credit hour course available to students with MPS
CGPA of 3.75 or greater. For MPS Fellows taking MPS 593,
Integrated Seminar, or MPS 598, Thesis Research I, during the
academic year, meets roughly every other week during winter and
spring terms. Seminar includes distinguished academic and
professional guest lectures and presentations of research by
Fellows.